1. General Information
At Taxi Madrid Class (hereinafter, "the Company"), we are committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, share and protect the personal information you provide to us through our website and services.
2. Data Controller
The controller of your personal data is:
- Company name: Taxi Madrid Class
- Phone: +34 692 154 993
- Email: info@taximadridclass.com
3. Data We Collect
3.1 Data provided directly:
- Name and surname
- Phone number
- Email address
- Pickup and destination address
- Flight number (for airport services)
- Service preferences
- Payment information (securely processed)
- Company data and tax ID (for corporate clients)
3.2 Data collected automatically:
- IP address
- Browser and device type
- Pages visited on our site
- Date and time of access
- Cookie data (see our Cookie Policy)
4. Purpose of Processing
- Service provision: Managing your bookings and providing taxi services
- Communication: Confirming bookings, sending updates and answering queries
- Billing: Issuing invoices and managing payments
- Marketing: Sending offers and promotions (only with your consent)
- Service improvement: Analyzing usage to improve our services
- Legal compliance: Complying with legal and tax obligations
5. Legal Basis
- Contract performance: To provide requested services
- Consent: For marketing communications and non-essential cookies
- Legal obligation: For tax and legal compliance
- Legitimate interest: To improve our services and prevent fraud
6. Sharing Information
We do not sell or rent your personal information. We only share your data in the following cases:
- Drivers: Data necessary to provide the service
- Service providers: Payment processors, email services
- Authorities: When required by law
- With your consent: In any other case
7. Data Security
- Encryption of sensitive data
- Restricted access to personal information
- Staff training in data protection
- Regular security reviews
8. Data Retention
- Customer data: During the business relationship and 5 years after
- Billing data: 6 years for tax obligations
- Marketing data: Until you withdraw consent
- Cookies: As described in our Cookie Policy
9. Your Rights
Under the GDPR, you have the right to:
- Access: Obtain confirmation and copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data
- Restriction: Restrict processing of your data
- Portability: Receive your data in structured format
- Objection: Object to certain processing
- Withdraw consent: At any time
To exercise these rights, contact us at: privacy@taximadridclass.com
10. Cookies
We use cookies to improve your experience on our website. For more information, see our Cookie Policy.
11. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
12. Minors
Our services are not directed at minors under 18 years. We do not knowingly collect information from minors without parental consent.
13. Policy Changes
We may update this Privacy Policy periodically. Changes will be posted on this page with the update date.
14. Contact and Complaints
- Email: privacy@taximadridclass.com
- Phone: +34 692 154 993
You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
Taxi Madrid Class